China Airlines, 418-19
Christians, 430, 463
Churchill, Winston, 371
Cisco Systems, 30, 60, 166, 179, 253, 304, 322
Citibank, 234, 388
Citigroup, 13
Civil War, 406
Clark, Jim, 58, 59
Clinton, Bill, 10, 45, 216, 231, 254, 386
CNB Arabiya Television, 210
CNETNews.com, 68, 159
Coast Guard, U.S., 20
Cobden, Richard, 414
Coca-Cola Corporation, 28
Cohen, Alan, 81-82, 159, 167
Cold War, 49, 182, 195, 222, 249, 274, 279, 283, 296
CollabNet, 84, 92
collaborative planning, forecasting, and replenishment (CPFR), 134-35
Colombia, 320
Columbia University, 193, 232
Columbus, Christopher, 3-5, 7, 9, 32
Commerce Department, U.S., 45, 123, 451
commercial contracts, enforcement of, 319-21
commoditization, 241-42, 344
communism, 31, 277, 328, 331
collapse of, 39-50, 182
Communist Manifesto (Marx and Engels), 201-4
Compal, 416
compression technologies, 195
CompuServe, 53, 56
Computer Associates, 89
computer games, 185-89
Concurrent Versioning System, 88
Confederation of Indian Industries, 50, 426
Conference Board, 118
Congo, Democratic Republic of, 320
Congress, U.S., 254, 256, 268-69, 279, 281, 287
Conservation International (CI), 297-98, 412
Converse shoe company, 334
Conway, Maureen, 359, 360, 390-91
p. 478 core competencies, 357
Corning Glass, 226
Corporate Library, 67-68
Cosby, Bill, 304-5
Costa Rica, 416
Costco Wholesale, 214, 216, 220
Council of Economic Advisors, 199
Cowell, Simon, 262
Cray supercomputers, 61
credit histories, 319, 320
CSFB, 234
C2C (customer to customer) transactions, 77
Cuba, 70
culture, 324-29
Cummins, 122, 124
Customs Service, U.S., 145
Czech Republic, 320, 322
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
D
DaimlerChrysler, 123-24
Dalrymple, Theodore, 399
Darfon, 416
Das, Tarun, 50
data-entry businesses, 364-67
David, Paul A., 177-78
Davis, Shannon, 40-41
Davos World Economic Forum (1999), 65
Death of a Salesman (Miller), 220, 237
Defense, U.S. Department of, 268
Degner, Alan, 206
Dell, Michael, 417, 421
Dell Computer, 22, 34, 78, 117, 208-9, 235, 253, 301, 414-22, 430, 463
Merge Facility, 418
Order Management System, 414-15
socially responsible manufacturing practices of, 299-300
Supplier Logistics Centers (SLCs), 414
Deloitte Consulting, 206
Delta Air Lines, 24-25, 27, 425, 426
Delta Electronics, 417
Democratic Party, 199, 206, 207, 216, 221, 297
Deng Xiaoping, 115, 116, 314
Denmark, 320
deregulation, 216
desegregation, 254
DHC, 34
DHL, 345-47
Dhruva Interactive, 185-89
Digital Divide Data, 363-67
digital photography, 342-43
digital technology, 64-65, 161, 162
Dillon, Sam, 260
Discovery Times Channel, 5, 225
disease, 376-82
disempowerment, 382-92
Disney Corporation, 71-72
DoCoMo, 168-70
Doerr, John, 56, 59, 71, 280
Dollar, David, 315
Dominican Republic, 320
Donaldson Company, Inc., 235
dot-com boom and bust, 64-67, 81, 103, 109-10, 178, 197-98, 273, 346, 352
Dow Jones, 18
DreamWorks SKG, 166-67
DSL, 78
Dubai, 316, 326, 329, 347
Dunn, Debra, 300
Dutkiewicz, Rafal, 264
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
E
East Germany, 49
see also Berlin Wall, fall of
East Timor, 436
eBay, 68, 77-78, 146, 198, 453-56, 460
Eckroth, Joseph R., Jr., 129
e-commerce, 81, 231, 428
ecommerce-guide.com, 77, 78
education, 261-65, 288-90, 312-16, 323, 333
lifelong, 284-85, 290-92
parenting and, 303-5
Egypt, 346, 309-12, 317, 329-30, 403, 456, 457
Ehlers, Vern, 268-69
Einstein, Albert, 339
Electric Boat, 20
Electronics Industry Code of Conduct, 299-300
El-Hadidy, Lamees, 310-11
Ellsworth, John, 218
Ellsworth, Justin M., 218
Elpida, 416
El Salvador, 320
Emanuel, Rahm, 216
employability, 284-93
employment laws, 246, 284-85, 318, 320, 321
empowerment, 379-80
Energy, U.S. Department of, 268
energy consumption, 407-13
energy independence, 283
Engels, Friedrich, 201-4
engineers, U.S. shortage of, 307-11
Enron, 178, 198, 245, 361
environment, 298-301
energy consumption and, 409, 411-13
p. 479 Environmental Protection Agency (EPA), 357
Epson, 3
Erdogan, Recept Tayyip, 457
Eriksen Translations Inc., 165
Ernst and Young, 166
Eskew, Mike, 144, 147, 148, 150
ESPN, 250, 251
Estrin, Judy, 304, 305
Esway, Ibrahim El, 312
Ethernet, 72
ethics, corporate, 360-63
Ethiopia, 319
E*Trade, 98, 296, 350-52, 361
European Union (E.U.), 52, 118, 211
Excel, 466
Exxon, 17
Ezrahi, Yaron, 387, 405, 432
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
F
fascism, 395
Featherstone, Liza, 215
Federal Bureau of Investigation (FBI), 292
Federal Express, 58, 125, 141, 241, 345-46
Federal-Mogul Corporation, 122
Federal Reserve, 120, 178
Feinstein, John, 251
Ferdinand, King of Spain, 4
fiber-optic cable, 66-70, 103-5, 108-10, 161, 163, 179, 195, 348
file-sharing technology, 164
file transfer protocols (FTP), 61, 364
financial services, online, 350-52
Finland, 320
Fiorina, Carly, 161-62, 179, 200
Firefox, 99-100
Fischer, Stanley, 463
Flextronics, 299
Food and Drug Administration (FDA), 216
Ford, Henry, 80
Ford, Rollin, 134-36
Ford Motor Company, 146-47
Forrester Research, Inc., 40
Fortune 500 corporations, 288
Foster, Dick, 245-46
Fox, Vicente, 333
Foxconn, 416, 417
Foxwoods, 20
Fractint, 84
France, 322
Freedom House, 395, 461
freelancers, 340-41
Freeman, Richard B., 182
free software movement, 96-103, 188
free trade, 225-36, 406
French Revolution, 460
Friedman, Benjamin, 324
Friedman, Orly, 448
Fudan University, 247-48
Fujitsu, 417
Fukuyama, Frank, 332
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
G
Gagarin, Yuri, 279
Gartner Group, 291
Gates, Bill, 55, 65, 101, 194, 222, 244, 264-66, 281, 348, 378-82, 393
GeekCorps, 98
G-8 developed nations, 183, 384, 386
Gemtek, 417
General Electric (GE), 6, 30, 34, 105-6, 110, 180, 302, 425, 426, 429
General Motors, 102, 123, 209
General Public License (GPL), 97
George, Abraham, 464-68
George Washington University, 345
Germany, 124, 211-12, 246, 309, 322, 333, 345, 347, 354, 355, 405, 412, 416, 441
culture of, 328
industrialization and modernization of, 395
radicals in, 396
university enrollments in, 260
see also Berlin Wall, fall of
Gerstner, Lou, 281-83
Ghana, 320
Ghandour, Ali, 345
Ghandour, Fadi, 345-50, 352, 464, 468
Gimp, 98
Glass, David, 131-34
Glenn, John, 256
Global Competitiveness Report, 335
Global Crossing, 67-68, 105
Global Distribution Alliance, 348
Global Edge, 29
Global Insight, 235
global warming, 283
glocalization, 324-29
Glocer, Tom, 16-20
GNU, 97
Goldin, Claudia, 289
Goldman Sachs, 3, 105
Goodman, Allan E., 244, 259
Google, 6-7, 65, 68, 78, 98, 151-59, 171, 187-88, 198, 212, 231, 233, 366
Gorbachev, Mikhail, 52, 314
Gorman, Maya, 31
governance, corporate, 361-63
Government Accounting Office (GAO), 256
p. 480 GO Web server, 89
Grace T.H.W. Group, 423
Grand Challenges in Global Health, 380-81
Granofsky, Rena, 134-35
graphic facilitation, 390
Great Depression, 9
Great Society, 276, 277
Greenberg, Daniel S., 269-70
Greer, Bill, 240-43, 340
Greer, Jill, 340, 371
Greer, Ken, 220, 340-45, 371
Guatemala, 320
gun laws, 371-72
Gunther, Marc, 301-302
Gutenberg, Johann, 46
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
H
Hadjimichael, Bita, 371
Haifa University, 432
Haiti, 320
Hamas, 434, 435
Hammer, Michael, 214, 451
Hang Zhou, 166
Hannstar Display, 417
Haque, Promod, 111-12, 372
Harvard University, 51, 104, 182, 193, 201, 284, 289, 293, 324, 363, 437
Business School, 282
Crimson, 364-65
Hastert, Dennis, 199
health care, 214
portability of benefits, 285, 287
poverty and lack of, 376-82
HealthScribe, 107
Hebrew University, 387
Helsinki, University of, 97
Heritage Foundation, 123
Hewlett-Packard (HP), 3, 34, 161, 179, 200, 208-9, 235, 253, 459
Bank of India and, 358-60
patents registered by, 398
PocketPC, 160
poverty alleviation collaboration of, 389-91
socially responsible manufacturing practices of, 299-300
UPS and, 143, 144
videoconferencing suite designed by, 166
Wal-Mart and, 129, 301
Heymath.com, 234
Higglytown Heroes (TV series), 72-73
Hill & Knowlton, 180
Hindu, The (newspaper), 387
Hindus, 50, 328, 430, 456, 457, 463
Hindustan Aeronautics, 196
Hitachi, 417
Hitler, Adolf, 395
HIV-AIDS, 376
Ho Chi Minh, 396
Hockenstein, Jeremy, 363-67
Holmes, Steve, 143
Homeland Security, U.S. Department of, 260, 292
homesourcing, 37-38
Honeywell, 26
Hong Kong, 6, 263, 320
University of, 94
HotWired, 86
Howard Hughes Foundation, 247
HTML, 61, 240
HTTP, 61
Hubbert, Jürgen, 123-24
Hungary, 190, 442
Hunter, Dick, 415, 417, 419
Hussein, Saddam, 420
Hyten, Scott, 71-72
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
I
IBM, 3, 55, 76, 79, 81, 251, 281-83, 353, 358, 443
business consulting services of, 357
India and, 30, 106
introduction of PCs by, 52-54
Netscape and, 59, 63
open-sourcing and, 82-84, 89-91, 93
sale of Personal Computing Division by, 127, 210-11
socially responsible manufacturing practices of, 299-300
ideation, 241
Idei, Nobuyuki, 199
Illinois, University of, 58, 86
Illustrator, 241
Immelt, Jeff, 302
immigrants, 292-93, 316, 328
educational attainment of, 370, 304
Immigration and Naturalization Service (INS), 273
InDC Journal, 42-43
India, 3-8, 11-32, 103-7, 181, 199, 205, 208, 211, 239, 252, 265, 315, 372, 373, 380, 390, 456-60, 465
Bank of, 358-60
Accounting in, 12-15, 88, 294
bankruptcy in, 319, 320
capital markets in, 245
caste system in, 237
Center for Policy Research, 387
culture of, 325, 328
customer call centers in, 21-28, 225, 261, 278, 290, 356, 427-28
delivery firms in, 346
disease in, 378
economic growth of, 249
economic reforms in, 314
education in, 261-62, 273, 305, 333, 465-68
energy consumption in, 408-11
and fall of Beríin Wall, 50-51
fiber-optic cable connecting U.S. and, 69, 103-5, 108-10
homesourcing versus outsourcing to, 38
immigrants from, 292
Indiana and, 205-8
Institutes of Management, 104
Institutes of Technology (IIT), 104-5, 113, 234
p. 481 intangibles of economic development in, 329-31
manufacturing in, 322, 417
medical transcription in, 107-8
middle class in, 376
offshoring to, 417
open-sourcing in, 92, 97
Pakistan and, 419, 425-29
Personal remote assistants in, 30-32
politics in, 387
poverty in, 315, 376-77, 387-88
radiologists in, 16, 239
R & D in, 30
Reuters in, 16-20
Rolls-Royce in, 354, 355
rural population of, 382-84, 387-91
social entrepreneurs and, 364, 365
software development in, 5, 30, 35, 105, 106
trade policy and, 127, 228-36
work flow software in, 78
and Y2K computer crisis, 108-13, 115
zippies in, 184-91, 226
Indonesia, 318-20, 326, 392, 409, 412, 417,422, 456, 460
Industrial Revolution, 9, 46, 202, 323
Infineon, 416
Infocus Tech, 445, 446
in-forming, 151-59, 161, 171, 176
Infosys, 5-7, 28, 110, 112, 141, 225, 226, 238, 290, 429, 447, 469
innovation, 244-45, 253
education and, 264, 268
insolvency, resolution of, 320
insourcing, 141-50, 161, 171, 176, 350
Institute of International Education, 244, 259
Intel, 28, 30, 98, 163, 182, 232, 234, 253, 268, 272-75, 416
International Science and Engineering Fair, 266
Science Talent Search, 270
intellectual commons, 83-95
intellectual property, 217-18, 246
International Finance Corporation (IFC), 317-22
International Labor Organization, 398
International Mathematical Olympiad, 270
International Monetary Fund (IMF), 183, 234, 384, 386, 463
Internet, 16, 17, 53, 72, 174, 179, 196, 204, 259, 309, 358, 374, 408
Arabs and access to, 397, 401
browsers, 56-64, 71
chat rooms, 192
in China, 34, 125
digitization and, 64-65, 161
early, 53, 54
economic reform and, 321-23
and Electronics Industry Code of Conduct, 300
empowerment through, 379
fiber-optic cables and, 66-70, 108
human contact versus, 220
in India, 187-88, 388
in Jordan, 462
open-sourcing and, 83, 85, 103
parcel delivery management and tracking on, 145, 148, 149, 348-49
phone calls via, 165
search engines, 150-59, 231, 233
in South Korea, 183
sports and, 250
terrorist use of, 430-37, 445
total global usage of, 198
wireless connectivity to, 159, 161, 164, 168-70
work flow and, 76-80
see also dot-com boom and bust
specific companies
Internet Engineering Task Force, 87
iPaq, 159-60
iPod, 65, 153, 155, 163, 171
Iran, 283, 292, 346, 366, 404, 410-12, 419, 420, 423, 456, 461
Iraq, 38-40, 406, 420, 423, 461
U.S. war in, 198, 218, 345, 386, 402, 431, 435, 448, 456
Ireland, 117, 208, 320, 414, 417
Isabella, Queen of Spain, 4
Islam, see Muslims
Islamic Studies and Research Center, 400
Islamists, 392, 394, 431
Islamo-Leninists, 394-97, 401-402, 423-26, 429
Israel, 15, 292, 345, 349, 392, 404, 406, 417, 419, 431, 432, 466-67
Italy, 235, 322, 335, 354, 386, 396
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
J
Jabil, 299
Jackson, Janet, 156
Jackson, Jesse, 304-5
Jackson, Shirley Ann, 252-55, 270, 275
Jahjah, Dyab Abou, 403
Janaagraha, 388
Japan, 6, 95, 138, 151, 182, 196, 210, 227, 236, 249, 263, 322, 332, 335, 354, 411, 413, 419
automobile industry in, 29
bankruptcy in, 320
China and, 32-36, 119-20
Culture of, 325, 328
education in, 264
energy consumption in, 409, 410
External Trade Organization (JETRO), 119, 422
in global supply chains, 422, 423
immigrants from, 292
offshoring by, 228, 416, 417
post-World War II, 50, 126, 231
radicals in, 396
research and development in, 269
Wal-Mart and, 139-41
wireless technology in, 160-61, 168-70