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    Storytelling with Data

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      Choose an appropriate visual display. When highlighting a number or two, simple text is best. Line charts are usually best for continuous data. Bar charts work great for categorical data and must have a zero baseline. Let the relationship you want to show guide the type of chart you choose. Avoid pies, donuts, 3D, and secondary y-axes due to difficulty of visual interpretation.

      Eliminate clutter. Identify elements that don’t add informative value and remove them from your visuals. Leverage the Gestalt principles to understand how people see and identify candidates for elimination. Use contrast strategically. Employ alignment of elements and maintain white space to help make the interpretation of your visuals a comfortable experience for your audience.

      Focus attention where you want it. Employ the power of preattentive attributes like color, size, and position to signal what’s important. Use these strategic attributes to draw attention to where you want your audience to look and guide your audience through your visual. Evaluate the effectiveness of preattentive attributes in your visual by applying the “where are your eyes drawn?” test.

      Think like a designer. Offer your audience visual affordances as cues for how to interact with your communication: highlight the important stuff, eliminate distractions, and create a visual hierarchy of information. Make your designs accessible by not overcomplicating and leveraging text to label and explain. Increase your audience’s tolerance of design issues by making your visuals aesthetically pleasing. Work to gain audience acceptance of your visual designs.

      Tell a story. Craft a story with clear beginning (plot), middle (twists), and end (call to action). Leverage conflict and tension to grab and maintain your audience’s attention. Consider the order and manner of your narrative. Utilize the power of repetition to help your stories stick. Employ tactics like vertical and horizontal logic, reverse storyboarding, and seeking a fresh perspective to ensure that your story comes across clearly in your communication.

      Together, these lessons set you up for success when communicating with data.

      In closing

      When you opened this book, if you felt any sense of discomfort or lack of expertise when it comes to communicating with data, my hope is that those feelings have been mitigated. You now have a solid foundation, examples to emulate, and concrete steps to take to overcome the data visualization challenges you face. You have a new perspective. You will never look at data visualization the same. You are ready to assist me with my goal of ridding the world of ineffective graphs.

      There is a story in your data. If you weren’t convinced of that before our journey together, I hope you are now. Use the lessons we’ve covered to make that story clear to your audience. Help drive better decision making and motivate your audience to act. Never again will you simply show data. Rather, you will create visualizations that are thoughtfully designed to impart information and incite action.

      Go forth and tell your stories with data!

      Bibliography

      Arheim, Rudolf. Visual Thinking. Berkeley, CA: University of California Press, 2004.

      Atkinson, Cliff. Beyond Bullet Points: Using Microsoft PowerPoint to Create Presentations that Inform, Motivate, and Inspire. Redmond, WA: Microsoft Press, 2011.

      Bryant, Adam. “Google’s Quest to Build a Better Boss.” New York Times, March 13, 2011.

      Cairo, Alberto. The Functional Art: An Introduction to Information Graphics and Visualization. Berkeley, CA: New Riders, 2013.

      Cohn, D’Vera, Gretchen Livingston, and Wendy Wang. “After Decades of Decline, a Rise in Stay-at-Home Mothers.” Pew Research Center, April 8, 2014.

      Cowan, Nelson. “The Magical Number Four in Short-Term Memory: A Reconsideration of Mental Storage Capacity.” Behavioral and Brain Sciences 24 (2001): 87–114.

      Duarte, Nancy. Resonate: Present Visual Stories that Transform Audiences. Hoboken, NJ: John Wiley & Sons, 2010.

      Duarte, Nancy. Slide:ology: The Art and Science of Creating Great Presentations. Sebastopol, CA: O’Reilly, 2008.

      Few, Stephen. Show Me the Numbers: Designing Tables and Graphs to Enlighten. Oakland, CA: Analytics Press, 2004.

      Few, Stephen. Now You See It: Simple Visualization Techniques for Quantitative Analysis. Oakland, CA: Analytics Press, 2009.

      Fryer, Bronwyn. “Storytelling that Moves People.” Harvard Business Review, June 2003.

      Garvin, David A., Alison Berkley Wagonfeld, and Liz Kind. “Google’s Project Oxygen: Do Managers Matter?” Case Study 9–313–110, Harvard Business Review, April 3, 2013.

      Goodman, Andy. Storytelling as Best Practice, 6th edition. Los Angeles, CA: The Goodman Center, 2013.

      Grimm, Jacob, and Wilhelm Grimm. Grimms’ Fairy Tales. New York, NY: Grosset & Dunlap, 1986.

      Iliinsky, Noah, and Julie Steele. Designing Data Visualizations. Sebastopol, CA: O’Reilly, 2011.

      Klanten, Robert, Sven Ehmann, and Floyd Schulze. Visual Storytelling: Inspiring a New Visual Language. Berlin, Germany: Gestalten, 2011.

      Lidwell, William, Kritina Holden, and Jill Butler. Universal Principles of Design. Beverly, MA: Rockport Publishers, 2010.

      McCandless, David. The Visual Miscellaneum: A Colorful Guide to the World’s Most Consequential Trivia. New York, NY: Harper Design, 2012.

      Meirelles, Isabel. Design for Information. Beverly, MA: Rockport Publishers, 2013.

      Miller, G. A. “The Magical Number Seven, Plus or Minus Two: Some Limits on Our Capacity for Processing Information.” The Psychological Review 63 (1956): 81–97.

      Norman, Donald A. The Design of Everyday Things. New York, NY: Basic Books, 1988.

      Reynolds, Garr. Presentation Zen: Simple Ideas on Presentation Design and Delivery. Berkeley, CA: New Riders, 2008.

      Robbins, Naomi. Creating More Effective Graphs. Wayne, NJ: Chart House, 2013.

      Saint-Exupery, Antoine de. The Airman’s Odyssey. New York, NY: Harcourt, 1943.

      Simmons, Annette. The Story Factor: Inspiration, Influence, and Persuasion through the Art of Storytelling. Cambridge, MA: Basic Books, 2006.

      Song, Hyunjin, and Norbert Schwarz. “If It’s Hard to Read, It’s Hard to Do: Processing Fluency Affects Effort Prediction and Motivation.” Psychological Science 19 (10) (2008): 986–998.

      Steele, Julie, and Noah Iliinsky. Beautiful Visualization: Looking at Data Through the Eyes of Experts. Sebastopol, CA: O’Reilly, 2010.

      Tufte, Edward. Beautiful Evidence. Cheshire, CT: Graphics Press, 2006.

      Tufte, Edward. Envisioning Information. Cheshire, CT: Graphics Press, 1990.

      Tufte, Edward. The Visual Display of Quantitative Information. Cheshire, CT: Graphics Press, 2001.

      Tufte, Edward. Visual Explanations: Images and Quantities, Evidence and Narrative. Cheshire, CT: Graphics Press, 1997.

      Vonnegut, Kurt. “How to Write with Style.” IEEE Transactions on Professional Communication PC-24 (2) (June 1985): 66–67.

      Ware, Colin. Information Visualization: Perception for Design. San Francisco, CA: Morgan Kaufmann, 2004.

      Ware, Colin. Visual Thinking for Design. Burlington, MA: Morgan Kaufmann, 2008.

      Weinschenk, Susan. 100 Things Every Designer Needs to Know about People. Berkeley, CA: New Riders, 2011.

      Wigdor, Daniel, and Ravin Balakrishnan. “Empirical Investigation into the Effect of Orientation on Text Readability in Tabletop Displays.” Department of Computer Science, University of Toronto, 2005.

      Wong, Dona. The Wall Street Journal Guide to Information Graphics. New York, NY: W. W. Norton & Company, 2010.

      Yau, Nathan. Data Points: Visualization that Means Something. Indianapolis, IN: John Wiley & Sons, 2013.

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      Index

      A

      Accessibility overcomplicating

      poor design,

      text, thoughtful use of action titles on slides

      Action words

      Adobe Illustrator

      Aesthetic
    s

      Affordances creating a clear visual hierarchy of information

      eliminating distractions

      highlighting effects

      Alignment diagonal components

      presentation software tips for

      Animation, leveraging in visuals

      Annotated line graph with forecast

      Area graphs

      Atkinson, Cliff

      Audience attention, focusing color brand colors

      considering tone conveyed

      designing with colorblind in mind

      position on page

      using consistently

      using sparingly

      memory iconic

      long-term

      short-term

      preattentive attributes in graphs

      in text

      sight

      size

      B

      Bar charts axis vs. data labels

      bar width

      categories, logical ordering of

      ethical concerns

      horizontal

      simple

      stacked horizontal

      leveraging positive and negative

      100%

      vertical

      vertical

      waterfall chart

      Beck, Harry

      Beyond Bullet Points (Atkinson)

      Big Idea

      Bing, Bang, Bongo

      C

      Cairo, Alberto

      Case studies alternatives to pie charts 100% stacked horizontal bar graph

      showing numbers directly

      simple bar graph

      slopegraph

      color considerations with a dark background

      animation, leveraging in visuals

      logic in order

      spaghetti graphs, avoiding combined approach

      emphasizing one line at a time

      separating spatially

      Closure principle

      Clutter, avoiding cognitive load data-ink/signal-to-noise ratio

      contrast, nonstrategic use of redundant details, use of

      decluttering cleaning up axis labels

      labeling data directly

      leveraging consistent color

      removing chart border

      removing data markers

      removing gridlines

      Gestalt Principles of Visual Perception closure

      connection

      continuity

      enclosure

      proximity

      similarity

      presence of

      visual order, lack of alignment

      white space

      Cognitive load data-ink/signal-to-noise ratio

      Color considerations with a dark background

      Color saturation

      Communication mechanism continuum live presentation

      slideument

      written document or email

      Connection principle

      Context, importance of Big Idea

      consulting for

      exploratory vs. explanatory analysis

      how

      illustrated by example

      supporting data

      storyboarding

      3-minute story

      understanding

      what action

      mechanism

      tone

      who audience

      you

      Continuity principle

      Contrast, nonstrategic use of redundant details, use of

      D

      Data-ink ratio

      Data Points (Yau)

      Distractions, eliminating

      Donut charts

      Duarte, Nancy

      E

      Eager Eyes (blog)

      Effective visuals, choosing graphs area graphs

      bar charts

      lines

      points

      slopegraph

      infographics

      simple text

      tables borders

      heatmap

      visuals to avoid 3D charts

      donut charts

      pie charts

      secondary y-axis

      Enclosure principle

      Excel changing components of a graph in

      slopegraph template

      Exploratory vs. explanatory analysis

      F

      Few, Stephen

      FiveThirtyEight’s Data Lab

      Flowing Data (blog)

      The Functional Art (blog)

      Fung, Kaiser

      G

      Gestalt Principles of Visual Perception closure

      connection

      continuity

      enclosure

      proximity

      similarity

      Google People Analytics

      Project Oxygen

      spreadsheets

      Graphs area graphs

      bar charts axis vs. data labels

      bar width

      categories, logical ordering of

      ethical concerns

      horizontal

      stacked horizontal

      stacked vertical

      vertical

      waterfall chart

      lines line graph

      points scatterplots

      slopegraphs modified

      template

      The Guardian Data Blog

      H

      Headlines, creating

      Heatmap

      HelpMeViz (blog)

      Hierarchy of information super-categories

      Highlighting effects

      Horizontal logic

      “How to Write with Style” (Vonnegut)

      I

      Iconic memory

      Ineffective graphs, examples of

      Infographics

      Information Visualization: Perception for Design (Ware)

      K

      Kirk, Andy

      Kriebel, Andy

      L

      Line graph annotated with forecast

      Live presentation tables in

      Logic in order

      Long-term memory

      M

      Make a Powerful Point (blog)

      McCandless, David

      McKee, Robert

      McMahon, Gavin

      Model visuals, dissecting line graph annotated with forecast

      stacked bars horizontal

      leveraging positive and negative

      100%

      Moonville example

      P

      Perceptual Edge (blog)

      Pie charts

      Points scatterplots

      PowerPoint

      Preattentive attributes in graphs

      in text

      Proximity principle

      R

      Resonate (Duarte)

      Reverse storyboarding

      S

      Scatterplots modified

      Schwabish, Jon

      Secondary y-axis

      Short-term memory

      Show Me the Numbers (Few)

      Signal-to-noise ratio

      Similarity principle

      Simple text

      Slideument

      Slopegraphs modified

      template

      Spaghetti graphs, avoiding combined approach

      emphasizing one line at a time

      separating spatially

      Spears, Libby

      Stacked bars horizontal

      leveraging positive and negative

      100%

      Storyboarding

      Storytelling constructing the story beginning

      end

      middle

      lessons in

      magic of story in cinema

      in plays

      in written word

      narrative structure narrative flow

      spoken and written

      repetition Bing, Bang, Bongo

      tactics to ensure the story is clear horizontal logic

      reverse storyboarding

      vertical logic

      storytelling with data (blog)

      Storytelling with data process appropriate display, choosing

      audience attention, focusing

      building competency in team or organization combined approach


      investing in internal experts

      outsourcing

      upskilling everyone

      clutter, eliminating

      context, understanding

      telling a story

      thinking like a designer

      tips for success with devoting time to

      having fun and finding your style

      iterating and seeking feedback

      seeking inspiration through good examples

      tools, learning to use

      Super-categories

      Survey feedback

      T

      Tableau

      Tables borders

      heatmap

     


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